Frequently asked questions.
Straight answers about what Linknector does today and what is still coming.
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About Linknector
What is Linknector?
Linknector is a service platform that connects customers with verified service providers, and gives providers and partner organizations a place to grow. Customers describe what they need with Link My Need, and Linknector links that need to the right service.
Is Linknector available where I live?
Linknector is growing in stages. The service catalogue is shared everywhere, but which providers you can actually book depends on who has been verified in your area. Link My Need shows you what is available when you search in the app.
Is there a Linknector mobile app?
Not yet. The App Store and Google Play apps are coming soon. Today you can use Linknector in your web browser.
Link My Need
What is Link My Need?
Link My Need is a search built for people who don't think in categories. You describe your situation in your own words, and Link My Need works out the service you need: from your goal, to the broad need behind it, to the specific service, the group of matched providers, and any related service the request usually needs.
Do I need to know which category my need belongs to?
No. That is the point of Link My Need. You can also browse the service categories if you prefer.
Can I speak my request instead of typing it?
Voice input for Link My Need is coming soon. For now, please type your request.
Does Link My Need book or pay for me?
No. Link My Need suggests services and matched providers. You review every match and confirm every step yourself.
Customers
How do I find a provider?
Create a free account, describe your need with Link My Need or browse the categories, and review the verified providers matched to your request. You can message providers and confirm a booking inside Linknector.
Are providers verified?
Yes. Providers go through onboarding and verification, including identity and business checks and professional licensing checks where a category requires one, before they appear in results.
Can I leave a review?
Verified reviews are coming soon. When they launch, only customers who completed a booking will be able to leave one.
Providers
How do I become a provider on Linknector?
Create an account and choose Service Provider. You'll complete provider onboarding and verification, then set up your business profile and services so customers can find you.
Do I have to chase customers?
No. Customers describe what they need, and Linknector links their request to providers who offer that service. You receive requests from customers who are already looking for what you do.
Can my business be featured?
Featured placement is coming soon. It is intended for verified providers with an outstanding record on Linknector, and no provider is featured yet.
Partners & organizations
Who can become a partner?
Organizations that want a working relationship with Linknector can apply as a Partner or Organization. It is one application, and Linknector verifies the organization before it is approved.
What do partners get?
Approved partners manage their relationship with Linknector from a dedicated Partner Workspace, including their organization profile, agreements and billing.
Payments
Can I pay through Linknector today?
Not yet. Protected payments, where payment is held against the agreed terms of a booking, are coming soon. Until they launch, Linknector does not process payments for bookings.
Will Linknector store my card details?
No. When payments launch, card details will be entered on the secure page of our payment provider, not stored by Linknector.
Your account
How do I create an account?
Choose Get Started, pick the account type that fits you (customer, service provider, or partner / organization) and follow the steps. Creating an account is free.
I already have an account. Where do I sign in?
Use Sign In at the top of any page. It takes you to the Linknector app.
Is the website available in French?
Not yet. French is coming soon. The language selector shows it as coming soon, and the content stays in English until the translation is published.
Security & privacy
How does Linknector protect my information?
Your account lives in the Linknector app, not on this public website. This website does not use accounts, does not collect what you type into Link My Need, and does not send your contact message: the contact form opens your own email app. See our Privacy Policy for how the Linknector platform handles personal information.
Will Linknector ever ask for my password by email?
No. Linknector will never ask for your password or full card details by email or message. If you receive a request like that, do not reply. Contact support@linknector.com.